Exchange and Return Policy

Exchange and Return Policy 1. Return period: Customers can return products within 7 days from the date of receiving the order. 2. Product condition: Products must be in original, unused condition, with all tags and original packaging. 3. Switching procedure: Switching based on product availability. If a replacement product is not available, a refund will be issued. 4. Shipping costs: The company bears the shipping costs if the reason for the exchange or return is an error on our part. If the product is returned for other reasons, the customer will bear the shipping costs. 5. Refunds: The amount will be refunded to the same payment method as the purchase was made within 7 business days of receiving the returned product. 6. Replacement of damaged products: If you receive a damaged product, please contact customer service within 48 hours of receiving the order to arrange an immediate replacement. 7. Exceptions: Some products may be exceptions to the return policy depending on their nature. These exclusions are clearly identified on the product page. 8. Procedures and returns: Please contact Customer Service via email or phone for instructions on how to return products. 9. Inquiries For any additional inquiries or assistance, please contact our customer service team. We reserve the right to modify this policy at any time without prior notice. Thank you for shopping with us!